Medical Receptionist I - Primary Care - Perdido

Baptist Health Care•Pensacola, FL

17h•Onsite

About The Position

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida. Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA.

Requirements

High degree of accuracy in collecting/entering demographic and insurance information.
Ability to confirm and schedule appointments.
Ability to collect copayments and verify insurance.
Ability to explain financial requirements to patients.
Ability to enter payments into the practice management system.
Ability to receive incoming telephone calls in a prompt, courteous, and professional manner.
May be responsible for processing and following up on referrals.
May initiate requests for authorization of patient services, verify benefits, enter/document authorizations, and communicate status of authorizations to medical staff.
May schedule referral appointments for tests, procedures, and follow-up.

Responsibilities

Greets and registers incoming patients in the practice management system.
Collects/enters demographic and insurance information with a high degree of accuracy.
Confirms and schedules appointments.
Collects copayments.
Verifies insurance.
Explains financial requirements to patients or responsible parties.
Enters payments into the practice management system.
Receives incoming telephone calls in a prompt, courteous, and professional manner.
Processes and follows up on referrals that are generated by the providers.
Initiates requests for authorization of patient services.
Verifies benefits.
Enters/documents authorizations.
Communicates status of authorizations to medical staff.
Schedules referral appointments for tests, procedures, and follow-up.