Medical Receptionist- Geriatrics

Nebraska Medicine•Omaha, NE

2d•Onsite

About The Position

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Nebraska Medicine is seeking a Medical Receptionist to serve our Geriatric Clinic. In this role, you'll be the first point of contact for patients, greeting them with a friendly and professional demeanor while managing appointment scheduling, insurance verification, and patient registration. You'll handle phone calls, assist with general inquiries, and ensure medical records are accurate and up to date. We're looking for an organized, proactive individual with excellent communication skills who thrives in a dynamic healthcare environment. Updated Resume Required for consideration Location: Home Instead Center for Successful Aging (HICSA Geriatric Clinic) | Nebraska Medicine Omaha, NE Schedule Details: Full Time, 40 hours per week Monday - Friday / 8:00 AM - 4:30 PM Benefits Eligible Location: 38th and Leavenworth St. If you have questions about applying for this Medical Receptionist- Geriatrics role you can contact our TA Partner, at [email protected] Why Work at Nebraska Medicine? Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care. Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve. Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path. Be part of something extraordinary at Nebraska Medicine! Medical Receptionist- Geriatrics Description: Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.

Requirements

Minimum of 16 years of age required.
Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
Demonstrated analytical, prioritization and organizational skills required.
Demonstrated flexibility and dedication to team environment required.
Effective communication skills required.

Nice To Haves

High school education or equivalent preferred.
One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
Nursing Assistant or Medical Assistant preferred.
Knowledge of medical terminology preferred.
Experience with Microsoft Office, specifically Word and Excel preferred.
Depending on the position available, fluency in Spanish preferred.

Responsibilities

Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone).
Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols.
Responsible for scheduling patient appointments and registering patients.