Medical Receptionist Floater - CMA Required

TOMORROW HIRE • Fairfax, VA

10h • Hybrid

About The Position

The Front Desk Receptionist/MA Floater will be responsible for welcoming patients, collecting essential information and payments, performing administrative and clinical support tasks, and ensuring a smooth and positive experience for patients both in person and over the phone. This role requires flexibility, a high degree of professionalism, and the ability to travel to multiple practice locations (20%).

Requirements

• High school diploma or GED required
• Minimum 2 years of experience in a healthcare or clinical office (OB/GYN experience preferred)
• Certified Medical Assistant
• Proficiency in EHR systems and Microsoft Office Suite
• Solid understanding of medical terminology
• Excellent communication, interpersonal, and organizational skills
• Ability to handle sensitive information with professionalism and confidentiality
• Calm and effective under pressure; strong problem-solving skills
• Must have reliable transportation and willingness to commute to offices in Fairfax (80%), Manassas, Loudoun, Fredericksburg, Germantown, and Maryland (selected locations based on employee's address) - Mileage reimbursement
• Flexibility to adjust schedule on short notice to support provider needs

Nice To Haves

• OB/GYN experience preferred

Responsibilities

• Greet and check-in/out patients in a courteous and professional manner
• Collect co-pays and verify insurance eligibility
• Register new patients and update existing patient demographics in the EHR
• Schedule, confirm, and reschedule appointments
• Answer and triage incoming calls; respond to patient inquiries
• Obtain referrals, medical records, and prepare charts
• Post daily charges and process payments
• Cover front desk or MA duties at various locations based on need
• Assist physicians with patient intake and clinical procedures
• Provide compassionate, confidential communication to patients
• Maintain clean, organized, and stocked clinical and reception areas

Benefits

• Mileage and incentive reimbursement for full-time employees
• Medical, dental, and vision insurance
• Flexible spending and health savings accounts
• 401(k) retirement plan
• Paid time off (vacation, sick, personal) and paid holidays
• Mileage reimbursement
• Supplemental insurance: prescription, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED