Medical Receptionist Float (Central sites)

HealthPartners•Bloomington, MN

17d•Onsite

About The Position

TRIA is looking to hire a Medical Receptionist to join our orthopedic frontline team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. The Medical Receptionist float will primarily report to a 3-4 site region on the east side, and could potentially be outside of that based on staffing needs, schedule is built out 2-3 months in advance.

Requirements

6 months related experience
Accurate computer/keyboarding skills required
Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients
Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine

Nice To Haves

Some medical background preferred
Strong verbal and written communication skills
Human relations sensitivity and customer service skills
Listening and telephone etiquette skills
Medical terminology knowledge desirable
Comfort in asking patients for copays and race collection
Ability to promote and maintain good patient relations and patient confidentiality
Ability to work in a fast-paced and structured environment
Ability to sit for long periods of time
Ability to key for long periods of time