Medical Receptionist (Bilingual Mandarin / English)
About The Position
USA Clinics Group is the nation's largest network of outpatient vein, fibroid, vascular, and prostate centers, with over 170 clinics nationwide. Founded by physicians, the group is dedicated to delivering patient-first care beyond the hospital setting, focusing on life-changing, minimally invasive treatments close to home. They are building a culture of innovation, compassion, and accountability and are looking for a Medical Receptionist to join their team. This role involves balancing patient needs with efficient office workflow, supporting physicians in medical procedures, and ensuring an excellent patient service experience.
Requirements
- High school diploma or equivalent
- 1+ year experience as a receptionist, preferably in the medical or dental field
- Fluency in English and Mandarin Required
- Float position supporting our clinics, at Fulton St (Lower Manhattan), Flatbush, Forest Hills (Brooklyn) and Ridgewood (Queens)
Responsibilities
- Greet patients and escort them to the examination rooms; assist patients with the completion of forms as necessary
- Schedule appointments and accommodate patient appointment needs, such as ordering transportation, rescheduling, etc.
- Comply with patient needs at all time and ensure all questions are answered
- Maintain procedure rooms by ensuring that they are neat and ready for use at all times
- Prepare patients before procedures and clean up after
- Ensure patient receipt of post-procedure instructions and how to obtain medication if needed
- Monitor supply levels and replace inventory
- Additional duties as assigned
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Paid Time Off (Vacation/Sick Days)
- Paid Training (2-4 weeks)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
