Medical Receptionist (Bilingual Mandarin / English)

USA Clinics Group•Lower Manhattan, NY

6d•Onsite

About The Position

USA Clinics Group is the nation's largest network of outpatient vein, fibroid, vascular, and prostate centers, with over 170 clinics nationwide. Founded by physicians, the company's mission is to provide life-changing, minimally invasive care close to home. They are building a culture of innovation, compassion, and accountability and are looking for a Medical Receptionist to join their team. This role involves balancing patient needs with office workflow, supporting physicians, and ensuring an excellent patient service experience. The position is full-time, with hours varying between 7 am-7 pm, Sunday - Friday. It requires working at multiple clinic locations: Fulton St (Lower Manhattan), Flatbush, Forest Hills (Brooklyn), and Ridgewood (Queens). The compensation is $19-$21 per hour, based on experience and qualifications. Fluency in both English and Mandarin is required, and paid training will be provided for 2-4 weeks.

Requirements

High school diploma or equivalent
1+ year experience as a receptionist, preferably in the medical or dental field
Fluency in English and Mandarin Required
Float position supporting our clinics, at Fulton St (Lower Manhattan), Flatbush, Forest Hills (Brooklyn) and Ridgewood (Queens)

Responsibilities

Greet patients and escort them to the examination rooms; assist patients with the completion of forms as necessary
Schedule appointments and accommodate patient appointment needs, such as ordering transportation, rescheduling, etc.
Comply with patient needs at all time and ensure all questions are answered
Maintain procedure rooms by ensuring that they are neat and ready for use at all times
Prepare patients before procedures and clean up after
Ensure patient receipt of post-procedure instructions and how to obtain medication if needed
Monitor supply levels and replace inventory
Additional duties as assigned