Medical Reception Ambassador

American Family Care Fuquay Varina • Fuquay Varina, NC

11d • $14 - $16 • Onsite

About The Position

We are seeking a Medical Reception Ambassador to be the forward-facing first point of contact for clinic patients. The successful candidate will be friendly, efficient, and thorough regarding medical records and patient documentation. Good interpersonal communication, attention to detail, and experience with customer service are desired candidate assets. Here at AFC we know that a good team is everything, which is why we prioritize taking care of our staff with benefits including: Time Off - Two full weeks of paid vacation time Health and Wellness - Complete reimbursement for health insurance and gym membership Bonus - Opportunity to earn up to $400 extra each month Dress - Free AFC scrubs Flexibility - Schedule that allows for multiple week days off Competitive Compensation

Requirements

• High School graduate or equivalent
• Basic computer knowledge, e.g., Microsoft Office
• Positive customer service skills, including the ability to de-escalate a heightened patient interaction

Nice To Haves

• Previous medical clerical experience preferred

Responsibilities

• Prepare the clinic for opening each day by inspecting the facility, opening all systems applications, registering patient appointments, and preparing new patient registration packets
• Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards
• Register patients, update patient records, and verify insurance accurately and timely
• Follow company procedures related to workers’ compensation and occupational medicine patients
• Determine, collect, and process patient payments and address collection and billing issues
• Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
• Answer phones, respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Other duties and responsibilities as assigned.

Benefits

• Time Off - Two full weeks of paid vacation time
• Health and Wellness - Complete reimbursement for health insurance and gym membership
• Bonus - Opportunity to earn up to $400 extra each month
• Dress - Free AFC scrubs
• Flexibility - Schedule that allows for multiple week days off
• Competitive Compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees