Administrative Assistant - Dept of Surgery

University of Wisconsin Madison•Madison, WI

22h•Hybrid

About The Position

The Department of Surgery offers a unique opportunity for a Medical Program Assistant to support our faculty and staff. In this dynamic role, you will coordinate complex daily activities that enable our team to excel in teaching, research, clinical care, outreach, and service. We are seeking someone with outstanding organizational and communication skills, both written and verbal, who thrives in a collaborative, service-oriented environment. If you are strategic, innovative, and ready to contribute to a high-performing administrative team, we would love to have you join our team! The Department of Surgery is comprised of multiple divisions, each with a primary focus. By applying for this position, applicants may be considered for multiple Medical Program Assistant vacancies within the Department of Surgery at the School of Medicine and Public Health.

Requirements

Experience providing administrative support in a professional setting
At least two years of customer service experience
Strong verbal, written, and organizational skills
Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint), Google Suite and other computer-based administrative management systems
Outstanding organizational skills and attention to detail
H.S. Diploma preferred

Nice To Haves

Knowledge of and experience in a clinical setting, UW Health, UW-Systems, or School of Medicine and Public Health
At least two years of customer service experience in an office setting, healthcare setting, higher education or related field
Experience with travel arrangements and travel reimbursements

Responsibilities

Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff
Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel
Coordinates with senior management to define program goals and fiscal objectives
Serves as the primary contact and subject matter expert for specified program policies and procedures
Identifies opportunities for program improvements and makes recommendations to the appropriate entities
Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports
Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring