About The Position

Provides administrative and basic level clinical support to physician practices to ensure the delivery of quality healthcare services. This role does not function as a formal Medical Assistant but may be required to perform basic, non-invasive rooming and VS skills if needed. Attends training to gain clinical experience before placement into ambulatory care site.

Requirements

  • High School or GED (Required)

Responsibilities

  • Successful completion of clinical competencies established for the practice site enabling efficient and effective patient flow, ie. Rooming, medication refills, basic patient care skills.
  • Successful completion of Care Connect EMR documentation skills
  • Performs necessary administrative duties that assure all information is current and updated
  • Pend medical orders and medication refills
  • Perform and record vitals and rooming
  • Perform EKG as necessary
  • Prescription refill orders
  • Document telephone encounters
  • Communicates, collaborates, and anticipates the needs of the health care team in order to ensure continuity and quality of care and coordination of services.
  • Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept/unit personnel.
  • Stocks and cleans exam room after use.
  • Communicates malfunctioning equipment/ instruments to appropriate department/unit staff. Removes from service any malfunctioning equipment.
  • Orders and puts away supplies.
  • Provides transport assistance to patients when needed (i.e. wheelchair, walker, etc.).
  • Maintaining office logs and rounding summaries.
  • Completes paperwork preparation for office.
  • Enters external data into EMR system correctly.
  • Communicates with patients and customers in a respectful and caring manner
  • Completes required continuous training and education, including department specific requirements.
  • Promotes and advocates for patient quality, safety, and experience initiatives. Acts as a role model
  • Is compliant with scope of practice
  • Responsibilities require focus on safety, quality and efficiency in performing job duties.
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