Medical Practice Representative II

University of Maryland Faculty Physicians•Baltimore, MD

14h

About The Position

Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information; and other duties as assigned. ESSENTIAL FUNCTIONS Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices. Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities. Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module. Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered. Maintains Registration Certification to include entering accurate information in the GE Practice Management System and exhibiting a high level of understanding payer categories and Registration FSCs. Schedules patients for evaluations, re-evaluations and treatment. Accepts referrals from social workers, discharge planners, physicians and physicians’ offices. Obtains and inputs all pre-authorization insurance and pertinent demographic information. Information is input into the IDX scheduling system.

Requirements

High school diploma or general education degree (GED) preferred
Two to three years medical office experience
General understanding and application of basic accounting principles
PC proficiency
Strong customer service skills
Accurate data entry skills
Current knowledge of payer requirements for referrals and pre-authorization
Knowledge of GE, EPIC or similar computerized billing system

Nice To Haves

Medical terminology preferred

Responsibilities

Performs various front desk and clerical duties in a medical office
Complete demographic and insurance registration
Charge entry
Scheduling patients and/or verifying insurance information
Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices
Manages provider schedules and scheduling appointments accurately and effectively
Communicates patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities
Collects co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module
Obtains/verifies patient demographic and insurance information
Maintains Registration Certification
Enters accurate information in the GE Practice Management System
Schedules patients for evaluations, re-evaluations and treatment
Accepts referrals from social workers, discharge planners, physicians and physicians’ offices
Obtains and inputs all pre-authorization insurance and pertinent demographic information
Inputs information into the IDX scheduling system