Medical Practice Patient Representative - Women's Health & Wellness - New Milford, CT

Northwell Health•New Milford, CT

1d•Onsite

About The Position

Provides clerical and administrative support and coordinates the patient care activities for a medical practice specializing in Women's Health & Wellness. This role is part of Northwell Health, a large not-for-profit health system in the Northeast serving residents of New York and Connecticut. Northwell is New York State's largest private employer with over 104,000 employees.

Requirements

High School graduate or equivalent.
Microsoft Office Suite experience preferred.
Data Entry skills.
Excellent Communication Skills (written and verbal).
Minimum six months of experience.
Ability to travel between practices as needed.

Nice To Haves

Microsoft Office Suite experience

Responsibilities

Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
Ensures accuracy of patient's information, including demographics and insurance.
Answers phones, routes calls, takes messages, and assures accurate communication both verbally and via the EMR system.
Registers, verifies, and schedules patient appointments, testing, and referrals.
Schedules and reschedules appointments according to office protocols.
Monitor applications and manage worklists as applicable.
Collects co-pays and reconciles money for deposit.
Obtains and coordinates record retrieval for new and established patients.
Performs intake and processing of medical records and other documentation where applicable.
Fulfills all compliance responsibilities related to the position.
Maintains and Models the Organization values.
Demonstrates regular, dependable, and predictable attendance.
Performs other duties as required.