Medical Practice Manager - Kennesaw and Marietta

Piedmont Urgent Care by WellstreetMarietta, GA

About The Position

The Medical Practice Manager will lead the clinical and administrative teams of an urgent care/occupational medicine center to deliver consistent patient care excellence, exceptional customer service, and operational effectiveness. This role involves fostering a positive working environment, managing fiscal and operational practices to meet budget and performance goals, and developing annual center vision and goals. The manager will collaborate with the area clinical operations director to ensure clinical standards, regulatory requirements, and operational workflows align with the WellStreet mission. Key responsibilities include developing and managing work schedules, ensuring teams perform according to policies and regulations, conducting performance evaluations and professional development coaching, hiring and retaining staff, and managing disciplinary actions. The role also involves ensuring adequate inventory of medical supplies and equipment, partnering with marketing for center-level strategies, and actively supporting the Wellstreet vision and mission through leadership and innovation.

Requirements

  • At least 3 years of healthcare leadership experience
  • Working knowledge of healthcare business office, insurance operations, ICD-9 and CPT
  • High School diploma or equivalent

Nice To Haves

  • Experience in urgent care and occupational medicine preferred
  • 1 year of marketing experience, in healthcare preferred

Responsibilities

  • Lead urgent care/occupational medicine center’s clinical and administrative teams to deliver consistent patient care excellence, exceptional customer service and operational effectiveness
  • Create and foster a working environment that fosters teammate engagement and aligns with the Wellstreet core values and pursues the mission
  • Exercise fiscal and operational practices to meet or exceed annual budget and key performance indicators
  • Develop and communicate annual center vision and goals
  • Partner and collaborate with area clinical operations director to ensure clinical standards, regulatory requirements, and operational workflows supports the WellStreet mission
  • Develop and manage monthly work schedules of administrative and clinical direct reports
  • Ensure clinical and administrative teams perform assigned responsibilities in accordance with Wellstreet policies and regulatory requirements
  • Conduct timely annual performance evaluations and professional development coaching to direct reports
  • Hire, manage and retain appropriate clinical and administrative staffing levels to meet patient care needs
  • Conduct progressive disciplinary action in accordance with Wellstreet human resources policies and procedures
  • Assure appropriate levels of medical supplies and equipment are in inventory to meet patient care needs
  • Partner and collaborate with the marketing and public relations department to develop center level marketing strategies
  • Support the Wellstreet vision and mission through active leadership, innovation, collaboration and living the core values
  • Perform additional responsibilities as assigned
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