Medical Payment Poster

Center for Neurosciences • Tucson, AZ

1d

About The Position

Handles all payments received via Electronic Remittance and paper payments received in the mail. Investigates all credits for patients and insurances.

Requirements

• High school diploma or equivalent.
• Previous billing or payment posting experience
• Ability to utilize basic functions in Microsoft Excel
• Professional verbal and written communication skills.
• Strong interpersonal skills with the ability to work effectively with a range of personality types.
• Strong attention to detail and accuracy in daily work and other projects.
• Ability to be a team player & a participating member in a cooperative work environment.
• Ability to organize, prioritize and manage various work assignments in a fast paced, high volume environment.
• Ability to meet communicated schedules and deadlines
• Adherence to policies, procedures and instructions
• Knowledge of how to read an explanation of benefits.
• Knowledge of reimbursement policies.
• Knowledge of health care field and medical office protocols/procedures.
• Knowledge of HIPAA Privacy and Security rules.
• Skill in establishing and maintaining effective internal and external working relationships.
• Skill in verbal and written communication with patients, physicians and staff.
• Skill in accuracy and detail with respect to demographics data and medical information.
• Skill in tact and diplomacy in interpersonal interactions.
• Ability to work in a team based environment that places patient satisfaction as the primary focus for measuring success.
• Ability to read, interpret and apply policies and procedures.
• Ability to multitask and handle various priorities in a flexible, rapidly changing environment.
• Ability to effectively articulate information and respond to questions.
• Ability to relate to and work well with a diverse community population.
• Ability to work under pressure.
• Ability to work cooperatively with other department staff.
• Ability to project a pleasant and professional image.
• Ability to plan, prioritize, and complete delegated tasks in an appropriate timeframe.
• Ability to demonstrate compassion and caring in dealing with others.
• Ability to set priorities among multiple requests.
• Ability to interact with patients, medical and administrative staff, and the public effectively.

Responsibilities

• Post payments and adjustments to patient accounts from all insurance payers – ERA and paper communication
• Post patient payments received at the front office as well as in the mail
• Import all electronic payment files into current billing system from multiple sources
• Review all remittance advices for accuracy to identify errors or questionable data
• Research and resolve unapplied/unidentified cash receipts
• Reconciles payments and shortages for all batches
• Scan any items as backup as necessary
• Complete daily deposit and reconciliation between billing and front office and find errors when the report does not balance
• Process patient and insurance refund requests in a timely manner
• Investigates all insurance recoupments to determine if they are correct or need to be appealed
• Review all accounts with negative balances to determine if a refund is due to the patient or insurance
• Other projects and duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED