Operations Manager- Philadelphia, PA

The IMA Group•Philadelphia, PA

2d•Onsite

About The Position

The IMA Group is seeking a Medical Operations Manager to oversee the day-to-day operations of our Philadelphia office and help ensure a smooth, efficient, and positive workplace environment. This role involves overseeing daily office operations, staffing levels, equipment maintenance, and facility needs. The manager will implement and monitor office procedures, identify opportunities for improved efficiency, and support quality, safety, reliability, and compliance initiatives. Additionally, the role includes leading, mentoring, and developing staff, conducting performance evaluations, coordinating staff meetings, and reviewing operational reports.

Requirements

High school diploma with continuing education courses required
At least 3 years of experience in operations and management
Strong leadership, organizational, communication, and problem-solving skills.
The ability to foster a collaborative, professional, and respectful workplace culture.

Nice To Haves

An associate’s or bachelor’s degree and management training preferred.

Responsibilities

Oversee daily office operations, staffing levels, equipment maintenance, and facility needs.
Implement and monitor office procedures while identifying opportunities for improved efficiency and performance.
Support quality, safety, reliability, and compliance initiatives.
Lead, mentor, and develop staff while promoting continuous improvement and professional growth.
Conduct performance evaluations and assist with HR-related functions as needed.
Coordinate monthly staff meetings and ensure required training is completed.
Review and interpret operational reports to ensure accuracy, compliance, and effective performance.