Medical Operations Manager

International SOS Government Medical Services•Houston, TX

17h•Onsite

About The Position

This position is located in Iraq. Lead healthcare operations within an established international healthcare program where multidisciplinary teams, operational accountability, and coordinated service delivery support consistent, high-quality care. At International SOS Government Medical Services, headquartered in Houston, Texas, you’ll have the opportunity to provide meaningful care in clinical and operational settings across the U.S. and abroad while supporting diverse patient populations alongside experienced healthcare professionals. Founded in 1984, International SOS operates in more than 90 countries, providing clinical care, emergency response, and healthcare support services across a wide range of care settings. Learn more at internationalsos.com. You'll serve as the onsite operational lead for an established international healthcare program supporting U.S. government personnel, overseeing workforce coordination, operational performance, stakeholder engagement, and quality initiatives that help keep healthcare services running effectively across the site. Working closely with project leadership, clinical teams, and operational stakeholders, this position helps maintain quality standards, support interdisciplinary coordination, and strengthen overall operational performance across the site.

Requirements

Bachelor’s degree in healthcare administration, business, leadership, or related field; background in medical administration preferred.
3–5 years of leadership, deputy management, or healthcare operations experience supervising multidisciplinary teams.
Current BLS certification or ability to obtain upon hire.
U.S. Citizen or Permanent Resident with a valid passport and ability to maintain passport validity throughout the assignment.
Ability to relocate to Iraq for the duration of the assignment, obtain and maintain MRPT eligibility, and meet program physical readiness requirements.

Nice To Haves

Experience supporting healthcare services within military, government-supported, international, or operationally complex healthcare environments.
Experience serving as a liaison between healthcare teams, program leadership, and external stakeholders.
Experience coordinating multidisciplinary healthcare or operational support teams.

Responsibilities

Oversee day-to-day healthcare operations across the site, coordinating multidisciplinary teams, supporting workforce performance, and serving as the primary liaison between clinical, operational, and program stakeholders.
Manage workforce operations including scheduling, timekeeping, travel coordination, onboarding activities, and other administrative processes that support operational continuity and service delivery.
Collaborate with program leadership and cross-functional teams to track priorities, resolve operational challenges, support deliverables, and maintain alignment with program objectives, timelines, and quality standards.
Coordinate training initiatives, onboarding activities, and operational practices that support workforce readiness, consistent performance, and effective healthcare service delivery.
Promote adherence to established SOPs, operational policies, compliance requirements, and quality-focused standards across daily healthcare operations.
Prepare operational reports, maintain program documentation, and support audit readiness, clinical quality initiatives, logistics coordination, and continuous performance improvement efforts.