Medical Operations Manager/ Practice Manager

Medi-WeightlossOrlando, FL
Onsite

About The Position

Medi-Weightloss of Orlando is hiring a Practice Manager to run the day-to-day of a fast-growing clinic and help patients transform their lives one visit at a time. We’re not just a weight loss clinic, we're a catalyst for real, lasting health transformations. As a leading franchise on the front lines of the obesity epidemic, our medically supervised programs help patients live longer, healthier, happier lives. Our Orlando location is growing fast, and we’re looking for results-driven leaders to grow with us.

Requirements

  • You live what you preach, a healthy lifestyle is part of who you are.
  • You have a working knowledge of nutrition and exercise (basic to advanced).
  • You’ve managed or led in a medical clinic before, and you were good at it.
  • You thrive when you’re trusted to run things at a fast pace, independent work, no micromanaging needed.
  • Your work ethic is the kind people notice. You show up, you follow through, and you don’t cut corners.
  • You’re a natural at sales and customer service. You build trust quickly and turn conversations into commitments.

Nice To Haves

  • We’ll train you if needed for clinical tasks.

Responsibilities

  • Build genuine relationships with patients and staff in person and on the phone.
  • Hit and exceed Key Performance Indicators (KPIs) set by the company.
  • Mentor, coach, and develop staff to reach their goals fostering accountability and teamwork.
  • Run weekly team meetings that align everyone, deliver training, and keep us consistent with franchise standards.
  • Set the bar for cleanliness, accountability, and operational excellence through hands-on leadership.
  • Juggle priorities like a pro organized, deadline-driven, and accurate.
  • Spot problems early and solve them fast, whether they’re clinical, operational, or people-related.
  • Oversee daily operations: opening/closing, patient registration, scheduling, and secure cash handling.
  • Own the details benefit verification, EMR reporting, product sales, inventory, and banking.
  • Use company-approved phone scripts to schedule appointments and engage patients effectively.
  • Lead compelling one-on-one consultations to onboard new patients and grow the practice.
  • Follow up with patients to keep them on track, re-engage no-shows, and deliver standout experiences.
  • Perform clinical tasks: vitals, EKGs, injections, and phlebotomy (we’ll train you if needed).
  • Coach patients weekly on nutrition and progress the part of the job that changes lives.
  • Document patient progress accurately in charts and our EMR system.
  • Pitch in on additional clinical duties to support the team.

Benefits

  • 401(k) with company match
  • Paid time off
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