Medical Operations Coordination Center (MOCC) Program Manager - Hybrid

aFit Staffing•Indianapolis, IN

24d•Hybrid

About The Position

An Indiana public sector client is leading a high-profile statewide initiative focused on strengthening healthcare coordination, emergency preparedness, patient movement, and collaboration across Indiana’s healthcare and public safety systems. The Medical Operations Coordination Center (MOCC) Program Manager will serve as the operational lead responsible for the successful implementation and execution of Indiana’s statewide MOCC initiative. This position will work under the strategic direction of the Trauma and Injury Prevention Division Director and Clinical Director. The Program Manager will provide day-to-day operational leadership by managing implementation activities, overseeing contracted vendors and sub-recipients, monitoring budgets and deliverables, facilitating statewide collaboration, and ensuring contractual and grant objectives are achieved. Success in this role requires the ability to exercise independent judgment, influence without formal authority, and serve as a trusted convener among healthcare, EMS, trauma systems, emergency management, public safety, governmental, and private-sector partners.

Requirements

Five or more years of progressively responsible experience leading complex healthcare, emergency management, trauma systems, EMS, public health, or statewide implementation initiatives
Demonstrated experience overseeing contracts, vendors, sub-recipient awards, budgets, deliverables, and grant compliance
Experience leading multidisciplinary teams across public- and private-sector organizations
Experience working on high-profile public-sector initiatives involving executive leadership
Demonstrated ability to work autonomously under the strategic direction of executive leadership
Exceptional communication, facilitation, negotiation, and relationship-management skills
Demonstrated ability to influence without formal authority and build consensus among diverse stakeholders
Strong analytical and problem-solving skills, with the ability to evaluate multiple variables within a complex, enterprise-wide system
Ability to exercise independent judgment while maintaining alignment with Division leadership
Bachelor’s degree in Public Health, Healthcare Administration, Emergency Management, Nursing, Business Administration, or a related field

Nice To Haves

Master’s degree preferred

Responsibilities

Serving as the operational lead for statewide MOCC implementation and execution
Developing and managing comprehensive implementation plans, timelines, milestones, and performance measures
Overseeing contracted vendor and sub-recipient performance
Ensuring compliance with contractual obligations, budgets, deliverables, reporting requirements, and grant expectations
Monitoring program budgets and recommending corrective actions as needed
Identifying implementation risks and developing appropriate mitigation strategies
Leading multidisciplinary teams including hospitals, EMS, trauma systems, emergency management, healthcare coalitions, public safety organizations, technology vendors, and state agencies
Convening and facilitating diverse public and private partners to build consensus and advance statewide objectives
Preparing executive-level reports, dashboards, and recommendations for Division leadership
Keeping Division leadership informed of implementation progress, risks, and recommended actions
Representing the Indiana Department of Health in statewide and national meetings related to healthcare coordination, trauma systems, emergency preparedness, and medical operations
Performing other duties as assigned