Medical Operations Assistant

AB Hires and Consulting•Bay Harbor Islands, FL

14h•Onsite

About The Position

A busy adult medical practice is seeking a highly organized and professional Medical Operations Assistant to support the Operations Manager with both administrative and patient-facing responsibilities. This role is ideal for someone with a healthcare background who is comfortable balancing front desk coordination, backend administrative work, patient communication, billing support, and day-to-day office operations in a fast-paced medical environment.

Requirements

Prior administrative or operations experience
Strong organizational and multitasking skills
Excellent communication and customer service abilities
Comfortable working in a fast-paced office environment
Proficiency in Microsoft Office, email communication, and basic computer systems
Professional demeanor with strong attention to detail
Prior experience in a medical office or healthcare setting
Familiarity with medical billing, scheduling, or EMR systems
Experience as a medical receptionist, patient coordinator, or administrative assistant

Responsibilities

Assist the Operations Manager with daily office and administrative tasks
Follow up with patients regarding appointments, documentation, and general inquiries
Support medical billing and administrative workflows
Handle front desk responsibilities and provide professional patient interaction
Coordinate scheduling, confirmations, and email communication
Perform backend office work including data entry, document management, and record updates
Assist with operational and organizational tasks to ensure smooth office flow
Provide general administrative and personal assistant support as needed
Maintain professionalism, confidentiality, and strong communication with patients and staff
Other duties as assigned