Medical Only Workers Compensation Claims Service Representative
About The Position
We are currently looking for a Claims Medical Only Representative who has a passion to provide outstanding administrative, claim and customer support. This role involves communicating effectively with claimants and clients to build relationships and make connections. You will accurately set reserves, make payments and document file activity by working with clients, claimants, vendors, field personnel and other internal or external resources. The position requires providing fair, equitable and timely claim disposition, consistent with our standards, and using analytical skills to make decisions and resolve issues inherent in handling claims.
Requirements
- High School Diploma or GED
- Minimum of 1 years related experience required
- Appropriately licensed and/or certified in all states in which claims are being handled
- Knowledge of claims investigation, settlement procedures, applicable state laws and accepted industry standards and practices
- Computer experience with related claims and business software
- Minimum of 1 year related experience
- Appropriately licensed and/or certified in all states in which claims are being handled
Nice To Haves
- Passion to provide outstanding administrative, claim and customer support.
- Love learning how things work and being part of a team with shared goals.
Responsibilities
- Communicate effectively with claimants and clients to build relationships and make connections.
- Accurately set reserves, make payments and document file activity by working with clients, claimants, vendors, field personnel and other internal or external resources.
- Provide fair, equitable and timely claim disposition, consistent with our standards.
- Use analytical skills to make decisions and resolve issues inherent in handling claims.
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
