Medical Only Adjuster

Acrisure•Brentwood, TN

34d•Onsite

About The Position

Acrisure is a global fintech leader that empowers businesses and individuals with customized solutions across insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more. With a history of significant growth, Acrisure employs over 19,000 colleagues in more than 20 countries. The company fosters an entrepreneurial spirit, prioritizing leadership, accountability, and collaboration. This role is for an entry-level Claims Assistant to support the day-to-day handling of insurance claims involving minor injuries. It's an opportunity for individuals looking to start a career in the insurance industry, as no prior claims experience is required, and training will be provided. The role involves exposure to claims processes, medical billing review, and insurance operations, working alongside experienced Claims Representatives and Examiners. The position is crucial for ensuring claims are processed accurately, efficiently, and in compliance with company guidelines. Responsibilities include handling lower-complexity “pay and close” claims, reviewing documentation, issuing payments, and providing administrative support. Ideal candidates are detail-oriented, organized, eager to learn, enjoy problem-solving, and possess good communication skills, offering a strong entry point into a long-term insurance or claims career path.

Requirements

Open to entry-level candidates; no prior claims experience required
Strong attention to detail and ability to accurately review information
Clear communication skills, both written and verbal
Comfortable handling administrative tasks, data entry, and documentation
Ability to learn new systems, processes, and insurance concepts

Nice To Haves

Customer service, administrative, billing, or office support experience is helpful
Experience reviewing invoices, medical bills, or financial documents is beneficial
Post-secondary certificate from a college or technical school is helpful but not required

Responsibilities

Process lower-complexity claims, including minor injury and “pay and close” claims
Review claim forms and documentation to determine coverage and next steps
Maintain accurate and up-to-date claim files, including reserves and supporting documentation
Review and process medical bills and claim-related expenses
Issue payments to claimants and healthcare providers
Escalate complex claims or those requiring further investigation to Claims Representatives or supervisors
Respond to phone inquiries and assist with billing-related questions or disputes
Support Claims Examiners with documentation, filing, and medical bill processing
Provide general administrative and clerical support to the claims team