Medical Office Technician (Lab), Family Medicine - Roanoke Salem

Carilion Clinic•Roanoke, VA

1d•Onsite

About The Position

The Medical Office Technician provides day-to-day staffing in an outpatient clinic setting, both clinically and administratively, depending on the need of the practice. This role is accountable for performing all responsibilities of the Healthcare Administrative Associate as well as clinical assistant responsibilities as appropriate based on training, education, and competency. The technician provides support for clinical and medical staff in the delivery of quality medical care. Carilion Clinic is a not-for-profit, mission-driven health system built on progress and partnerships, headquartered in Roanoke, Va. The organization includes a robust system of award-winning hospitals, trauma centers, a NICU, specialized institutes, multi-specialty physician practices, and a medical school and research institute. The Medical Office Technician creates a positive experience for patients by welcoming and assisting them throughout the clinic. This role also performs waived and other in-house testing based on available equipment, documented training, and competency, and must be able to maintain the laboratory without supervision.

Requirements

High school diploma or equivalent required.
Velocity Care will require employee to obtain federal drug screen collector credential and federal breath alcohol technician certification within 6 months of hire.
AHA BLS-HCP required within first 90 days of hire.
Effective interpersonal, communication, and team-work skills required.
Must have keen attention to detail, superb dexterity and eye-hand coordination.
Must be organized and self-motivated.
Must become proficient in use of electronic medical record, clinical and clerical office procedures and equipment.

Nice To Haves

Clerical, medical terminology knowledge preferred.

Responsibilities

Performs HAA job duties, as detailed in the HAA job description.
Performs Clinical Assistant job duties, as detailed in the Clinical Assistant job description.
Performs waived and other testing inhouse based upon equipment available, documented training and competency.
Must be able to maintain laboratory without supervision.
Obtains patient specimen using appropriate equipment and technique.
Verifies patient identification and order ensuring accuracy.
Reviews pertinent patient history associated with blood draws.
Assess most appropriate blood draw site, selecting gauge needle, site preparation and appropriate pressure after venipuncture.
Observes safety regulations and universal precautions in collection, processing, and disposal of laboratory specimens.
Prepares samples for transport to reference laboratories ensuring all specimens are properly labeled and order matches specimen.
Reports abnormal or critical results to the appropriate physician/ACP or clinical team member.
Cleaning, maintaining, performing QC's and calibrating laboratory equipment within the practice and as appropriate to education and training.
Reports equipment malfunctions to the practice manager or designee.
Maintains required COLA and CLIA documents.
Maintains neat, clean and well stocked work area; assist with ordering, dating, and sorting laboratory supplies.
Order laboratory supplies from appropriate sources, as needed.
Participates in training of clinical staff, x-ray technicians and physicians/ACPs in basic office laboratory procedures.
Assists nursing personnel in patient care and transport to/from examination rooms, laboratory, x-ray and waiting area.
Maintains competency in all areas of responsibility, in part, by reviewing new and revised guidelines, procedures and policies.
Acquires and maintain knowledge of current regulatory standards and assist with conformance of standards.