About The Position

The Per Diem Medical Office Specialist offers clinical and medical office support to physicians and surgeons. The role assists with patient care and the administrative duties needed to deliver quality care, and supports the health team in treating patients and their families. Direct patient care is performed under the supervision of an RN, LPN, or MD. The specialist supports both clinical operations and front-office workflows, including patient intake and flow, examination-room preparation, vital signs, phlebotomy and point-of-care testing, assistance with procedures, equipment and supply maintenance, documentation, scheduling, insurance and referral processing, and other assigned patient-care and clerical tasks. The position is per diem and is located in Greenlawn, Long Island, New York.

Requirements

  • High school diploma or GED.
  • Medical Assistant certification from an approved school or two years of experience working as a medical assistant.
  • Basic Life Support (BLS).

Nice To Haves

  • Licensure or credentialing as a phlebotomist or EKG technician is preferred.

Responsibilities

  • Monitor patient flow in the waiting room and resolve registration and post-visit processing issues.
  • Prepare examination rooms and instruments according to hospital and infection-control policies.
  • Take and monitor vital signs, including fetal heart rate when necessary.
  • Perform phlebotomy, point-of-care testing, and physician-ordered procedures, including electrocardiograms and phototherapy.
  • Assist with procedures such as echocardiograms, sigmoidoscopies, proctoscopies, nasal scopes, colposcopies, biopsies, LEEP, laser procedures, and cystoscopies.
  • Set up oxygen and suction and perform vision screening.
  • Inventory, order, and restock medical supplies; monitor expiration dates and dispose of medications and supplies according to institutional policy.
  • Maintain required logs for medication refrigeration, point-of-care testing, sterilization, and other processes as needed.
  • Perform routine maintenance and cleaning of equipment and instruments and report malfunctions to appropriate personnel.
  • Follow safety standards and procedures, comply with legal regulations, and use required personal protective equipment when exposed to blood, potentially infectious body fluids, disinfectants, radiation, or other hazardous substances.
  • Respond rapidly and calmly to emergencies, initiate CPR, and provide items requested by the team.
  • Transport patients and equipment as needed.
  • Perform assigned direct patient-care duties within the framework of the New York State Nurse Practice Act and Mount Sinai Health System policies and procedures.
  • Document in medical records and the electronic medical record as required by hospital policy.
  • Greet and register patients, prepare and process forms, direct patients to appropriate areas, and arrange transportation needs.
  • Screen incoming calls, take and respond to messages, and answer inquiries about department procedures, services, and programs.
  • Schedule appointments and complete telephone pre-registration, insurance verification, and collection of patient demographic information using computerized systems.
  • Perform clerical work using the electronic medical record or manually, including sending and receiving records and obtaining lab and X-ray reports, discharge summaries, and referral information.
  • Collect routine payments at the time of service.
  • Complete forms and requisitions, manage charts, and assist with creating and maintaining medical charts.
  • Retrieve laboratory, pathology, diagnostic testing, and operative reports and data from computer systems.
  • Check, verify, and update insurance information using internal or electronic sources.
  • Obtain and document managed-care referrals, pre-certifications, and authorizations as needed.
  • Support surgical or procedure scheduling with the Surgical Coordinator or similar roles, including confirming times with patients and preparing charts, pre-admission materials, and consent forms.
  • Maintain working knowledge of New York State third-party payer eligibility requirements for private and hospital billing.
  • Use basic medical terminology, complete visit encounter forms, and enter ICD-10-CM and CPT information into computerized systems as appropriate.
  • Assist with training, orientation, and education of entry-level and/or float staff.
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