About The Position

Supervises the overall functions of the medical office, including patient scheduling, patient check-in and check-out, proper documenting registration, communication with patients and providers, answering phones, insurance authorizations, collecting co-pays and cash payments from patients, entering charges, payments, and balancing the day, medical records, and supply management. Independence Physician Management (IPM), a subsidiary of UHS, develops and manages multi-specialty physician networks and urgent care clinics. IPM operates in 11 markets across six states and the District of Columbia. Northwest Physicians Group is affiliated with Northwest Texas Healthcare System, a 495-bed system acute care hospital that serves approximately 650,000 residents of the Texas Panhandle and surrounding region.

Requirements

  • High school diploma or equivalent
  • Minimum three years of related experience
  • Ability to read, write and converse in English
  • Ability to communicate with patients, families, staff, physicians, support agencies, vendors and others
  • Ability to remain calm during stressful situations
  • Ability to respond to pages, telephones, and other auditory stimulation
  • Ability to evaluate and interpret information and make independent decisions
  • Bending, crouching, hand/finger dexterity, kneeling, lifting/carrying (10-30 lbs), grasping, fine hand/eye coordination, pushing and pulling, stooping, twisting, prolonged standing and/or sitting
  • Ability to work in computer literate environment

Responsibilities

  • Supervises the overall functions of the medical office
  • Patient scheduling
  • Patient check-in and check-out
  • Proper documenting registration
  • Communication with patients and providers
  • Answering phones
  • Insurance authorizations
  • Collecting co-pays and cash payments from patients
  • Entering charges, payments, and balancing the day
  • Medical records
  • Supply management

Benefits

  • Competitive Compensation and Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
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