As the Medical Office Specialist, you are a key member of the clinic staff. You will provide clinical and administrative expertise to ensure all patients receive high quality, efficient care. You will work at the reception desk, communicate with patients and providers, schedule, cancel, and reschedule patient appointments, remind patients of upcoming appointments and track missed appointments, answer multiple telephones and accurately document messages, be responsible for forwarding telephone calls appropriately and following up on return calls, check-in patients and properly document registration, be responsible for insurance verification and verification of patient demographics, file medical records, patient files and administrative files, retrieve medical records and deliver to appropriate providers or department, copy and fax documents, and collect co-pays and cash from patients. You will also be responsible for entering charges, payments, and balancing the day in the computer.
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Job Type
Full-time
Career Level
Entry Level