Medical Office Specialist (Front Office)

East Central District Health Department/Good Neighbor Community Health Center • Fremont, NE

3d • $18 - $21 • Onsite

About The Position

At Good Neighbor Community Health Center, our front office team plays a critical role in helping patients access care with dignity, compassion, and professionalism. We are looking for friendly Medical Office Specialists who enjoy working with people, staying organized, and being part of a mission-driven healthcare team that serves the community every day. For many patients, you will be the first voice they hear and the first face they see. Your ability to create a calm, welcoming, and helpful experience truly matters.

Requirements

• High School Diploma or equivalent
• Strong computer and data entry skills
• Excellent communication and customer service skills
• Strong attention to detail and organizational abilities
• Ability to multitask while maintaining professionalism and accuracy
• Ability to work independently and as part of a team

Nice To Haves

• Experience working in a medical office, clinic, dental office, hospital, banking, retail, hospitality, or customer service setting
• Familiarity with medical terminology or insurance processes
• Experience working with diverse populations and fast-paced environments
• Fluent in English and Spanish

Responsibilities

• Answer and manage incoming phone calls as needed
• Schedule appointments accurately and efficiently
• Verify and update patient information in the medical record
• Collect co-pays and patient payments
• Assist patients with payment plan processes
• Coordinate communication between patients and clinical staff
• Support billing and administrative workflows
• Help maintain an organized and positive front office environment

Benefits

• Competitive Pay
• Full-time benefits package including health, dental, and vision insurance
• Paid time off and paid holidays
• Retirement plan options
• Opportunities for growth and advancement
• Stable full-time schedule with weekends off
• Supportive team environment with hands-on training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED