Medical Office Specialist

Neurology Center P AWashington, DC
Onsite

About The Position

Provide various administrative duties to assist the physicians and patients within the office.

Requirements

  • High school diploma
  • Two years of experience in a physician’s office.
  • Light typing experience, excellent spelling and medical terminology
  • Excellent computer skills
  • Skill in using computer programs and applications.
  • Skill in customer service by creating a pleasant office atmosphere.
  • Skill in using proper telephone etiquette.
  • Ability to communicate clearly in person and on the phone and establish/maintain working relationships with patients, physicians, and staff.
  • Ability to multi-task.
  • Ability to read, understand, follow oral and written instruction.

Responsibilities

  • Answers telephones, screens calls for physicians, relays information and takes messages.
  • Prepares appointment schedules and fee slips, and confirms appointments.
  • Makes appointments and oversees doctor’s computer schedule.
  • Prepares charts for next day’s appointments.
  • Completes pre-authorizations in a timely manner.
  • Authorizes prescription refills according to practice guidelines and documents the patient’s chart accordingly.
  • Retrieves medical records related to correspondence, telephone calls and appointments.
  • File correspondence and a variety of related materials.
  • Assists in maintenance of supplies, examination rooms, waiting areas and work station.
  • Greets, directs and provides information for patients.
  • Assists physicians as requested.
  • Compliant with HIPAA, NCPA’s Compliance Plan and Code of Conduct policies
  • Attend required courses as determined by Manager and attend required HIPAA and compliance seminars.
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