Medical Office Specialist

Mercy Medical Center • Overlea, MD

3d • Hybrid

About The Position

Join Our Team at Mercy Medical Center – Now Hiring a Medical Office Specialist I!
Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.
As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.
Now offering a $1,500 sign on bonus for Medical Assistant & Medical Office Specialist New Hires!
Sign on bonus available for select positions. Effective through December 31, 2026.

Requirements

• High School Diploma or GED
• A minimum of one year experience, preferably in a medical office setting.
• CPR-preferred
• Adolescents
• Adults
• Geriatrics
• Computer proficiency and technical aptitude with the ability to utilize one or more of the following: Microsoft Word, Power Point, Excel, Microsoft Outlook, Meditech (if applicable to position), Epic (if applicable to position), Performance Manager/NetLearning
• Must be able to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.
• May be required to travel to satellite offices

Nice To Haves

• Preferably in a medical office setting.

Responsibilities

• Provide front desk and back office support for Cardiology providers.
• Perform patient check-in, verify insurance and requirements (referrals/authorizations), collect co-pays, and schedule visits, testing, and procedures.
• Demonstrate knowledge of growth and development principles appropriate for the ages of patients served and apply these principles when providing individualized patient care.
• Provide general Medical Assistant assistance to the Provider in an outpatient setting, including EKGs and taking vitals (including manual blood pressures).
• Support the goals and mission of Mercy Medical Center, particularly the commitment to providing easy access to high-quality care, service, and value.
• May be required to travel to hubsites as needed.

Benefits

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED