Medical Office Secretary

Matrix Providers • Bethesda, MD

14h • Onsite

About The Position

Matrix Providers is hiring a Medical Office Secretary to join their team at Walter Reed National Military Medical Center, Bethesda, MD. This role provides administrative and secretarial support within the Mother Infant Care Center (MICC), utilizing the MHS Genesis system. The company emphasizes a supportive work environment with fair schedules and a focus on work-life balance.

Requirements

• High School Diploma or Associate’s Degree.
• Basic Life Support Certificate.
• Minimum of one year professional experience in an office environment as a secretary or receptionist.
• Strong communication, organizational, and customer service skills.
• Ability to exercise sound judgment and maintain confidentiality.

Responsibilities

• Provide administrative and secretarial support by managing correspondence, preparing reports, maintaining files, scheduling meetings, and coordinating departmental communications.
• Greet and assist patients, visitors, and staff; answer telephone inquiries; check patients in and out; schedule appointments; and provide exceptional customer service.
• Enter, retrieve, and maintain patient and administrative information in MHS GENESIS and other healthcare systems while ensuring accuracy and compliance with applicable standards.
• Prepare, review, and maintain records, timekeeping documentation, statistical reports, supply inventories, and other departmental administrative functions.
• Utilize Microsoft Office and other office automation systems to create documents, track data, maintain shared databases, and support daily clinic operations.
• Demonstrate strong communication, organizational, and customer service skills while exercising sound judgment, maintaining confidentiality, and supporting a high-volume healthcare environment.

Benefits

• Competitive financial package
• Comprehensive insurance package including health, dental, vision, and life coverage.
• Accrued Paid Time Off (PTO)
• Paid Holidays
• 401(k) Plan

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree