Medical Office Receptionist | Hudson Health Clinic

Hillsdale Hospital•Hillsdale Township, MI

6d•Onsite

About The Position

Hillsdale Hospital Clinics are dedicated to excellence in healthcare, community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment. Hillsdale Hospital is a Detroit Free Press Top Workplace, and a USA Today Top Workplaces!

Requirements

High School Diploma or equivalent required from an accredited institution
Strong computer, phone and general office skills
Ability to multitask
Must possess a positive attitude toward all customers (patients, families, coworkers, providers, and community members) demonstrating a high standard of customer service skills

Nice To Haves

Previous medical office experience and knowledge of medical terminology strongly preferred
Completion of medical reception course or Associates Degree preferred
Knowledge of Insurance/Disability forms processing and FMLA regulations preferred

Responsibilities

Provides excellent customer service to all patients, visitors, employees, and healthcare partners
Schedules and registers patients
Answers phones promptly and courteously
Data entry, scanning, keeping patients informed of any delays, managing daily incoming/outgoing correspondence such as faxes and emails, and facilitating incoming/outgoing referrals
Advises patients of billing policies, collects payments, maintains a cash drawer, prepares daily payment log, and submits information to patient accounts and fiscal department
Completes FMLA/disability paperwork and medical record requests
If it becomes necessary to meet patient care needs, you may be required to float to other clinics