Medical Office Receptionist-Lead

UT Health San Antonio • San Antonio, TX

1d

About The Position

Under minimal supervision, the Medical Office Receptionist provides clinical office support to ensure patient satisfaction. The role works closely with and mentors clinical and provider staff, focusing on front desk processes across two or more clinics and leading all front desk activities.

Requirements

• High school diploma.
• Ability to support the mission, vision, and patient promise throughout all interactions, The UT Health Way.
• Analytical thinking skills, including the ability to analyze information, use logic to coordinate work within schedule constraints, and handle emergent requirements in a timely manner.
• Ability to develop new ideas that support The UT Health Way.
• Proficiency using Microsoft Office and database programs.

Responsibilities

• Organize and coordinate the unit’s clerical work to ensure proper workflow.
• Perform front office duties, including checking in patients, ensuring completion of registration forms, collecting co-pays, assisting patients, and answering phones.
• Schedule patient appointments and follow up on missed appointments by telephone or mail.
• Obtain or retrieve medical records using a computer to ensure accuracy.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED