Medical Office Receptionist
About The Position
The Medical Office Receptionist welcomes patients, families, physician and visitors to the Center either in person or over the phone. The general duties include pre-registration and registration of patients (i.e. enter insurance and demographic information into HIS system plus produce registration and consent forms), receiving and directing incoming calls, distribution of mail and messages, and assisting the business office as necessary. Assembles all patient charts, notifies patient of copay responsibility, and offers directions to the center. The position must work directly with the clinical staff members to properly communicate the needs of patients, family and visitors. Other duties could include completing the daily payment log and completion of medical records along with other assigned duties as directed by the Business Office Manager.
Requirements
- High School graduate
- Ability to relate and work effectively with others
- Demonstrated verbal and written communications in English
- Demonstrated computer skills in utilizing word processing, integrated database, and understanding of mathematical calculations and medical terminology
- Willingness to participate in goal-setting and educational activities for own growth and advancements
- Ability to use office machines (copiers, faxes, and scanners), and telephone systems
Nice To Haves
- Prior experience in medical record management
- Proficiency using and knowledge of computers and patient accounting systems
Responsibilities
- Greet and register patients for surgery.
- Answer phones.
- Prepare and process patient charts.
- Perform general clerical duties.
- Pre-register and register patients, including entering insurance and demographic information into HIS system and producing registration and consent forms.
- Receive and direct incoming calls.
- Distribute mail and messages.
- Assist the business office as necessary.
- Assemble all patient charts.
- Notify patient of copay responsibility.
- Offer directions to the center.
- Communicate the needs of patients, family and visitors with clinical staff members.
- Complete the daily payment log.
- Complete medical records.
- Perform other assigned duties as directed by the Business Office Manager.
Benefits
- Comprehensive health, dental, and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
