Medical Office Receptionist – Heart & Vascular Specialists Clinic – Full-Time, Days

Texas Health•Denton, TX

1d•Onsite

About The Position

The Medical Office Receptionist will deliver care to patients utilizing the Medical Office Receptionist Process. Under direct supervision, this role performs patient check-in at the time of visit and completes all necessary paperwork to ensure an efficient admitting process and compliance with clinic and regulatory policies. The position involves scheduling appointments according to office guidelines, obtaining accurate patient and insurance information, and collecting copays and deductible amounts. Key functions include pricing services, collecting patient responsibility payments, and scheduling follow-up appointments. The receptionist will also confirm next-day appointments, inform patients of required documentation and time-of-service payment details, and perform other assigned duties.

Requirements

High School Diploma or equivalent (required)
Be an outgoing individual with a friendly attitude
Have strong attention to detail
Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic
Must have outstanding communication, interpersonal, customer service, and organizational skills
Have knowledge of insurance authorization/billing requirements
Have demonstrated strong customer service and communication skills
Have organizational and time management skills
Be proficient computer skills
Have knowledge of clinic procedures and regulatory requirements
Possess a strong work ethic and a high level of professionalism
Be a team player who handles multiple projects simultaneously in a fast-paced environment

Nice To Haves

Six months Medical experience in a Clinic (preferred)
Six months Business Office Customer Service experience (preferred)

Responsibilities

Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
Schedules appointments according to office guideline.
Obtains accurate patient and insurance information, collecting copays and deductible amounts.
Conducts all functions associated with patient check-in including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
Performs other duties as assigned.