Medical Office Receptionist

Texas Health Resources•Frisco, TX

3d•Onsite

About The Position

This role is for a Medical Office Receptionist at Texas Health Internal Medicine. It is a fast-paced, high-volume, multi-provider clinic that is part of an innovative team focused on making healthcare more accessible, integrated, and reliable. The position requires compassion and empathy towards patients and the team.

Requirements

High School Diploma or equivalent (required)
Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment (Highly Preferred)
Previous Epic experience (Highly Preferred)

Responsibilities

Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
Answer phone calls and directs them appropriately.
Schedule appointments according to office guideline.
Obtains accurate patient and insurance information, collecting copays and deductible amounts.
Copy/scan patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
Prepare charts for patient appointments making sure all necessary information is complete.