Medical Office Receptionist - Temp 32hr/week

Planned Parenthood California Central CoastVentura, CA
Onsite

About The Position

Planned Parenthood California Central Coast (PPCCC) is seeking a Medical Office Receptionist to act as an ambassador for all patients seeking services. This role involves consistently modeling workplace values and service standards, and training to perform all front office job functions and responsibilities. PPCCC is a trusted provider of high-quality, affordable reproductive health care along California’s Central Coast, offering services such as sexually transmitted infection testing and treatment, birth control, breast and cancer screenings, vasectomies, and safe and legal abortion care. They also provide comprehensive sexuality education programs.

Requirements

  • Excellent written and verbal communication.
  • Ability to relate to diverse communities.
  • Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo).

Nice To Haves

  • Thorough knowledge of medical billing terminology is desirable.
  • Bilingual in English and Spanish

Responsibilities

  • Adhere to Planned Parenthood California Central Coast policies, procedures, and protocols.
  • Welcome each patient by smiling, providing direct eye contact, and making a connection.
  • Provide clients with correct documents for patient registration.
  • Assess client payer eligibility, which may include verifying insurance, health plan authorization, verifying patient ID, and eligibility for funding sources.
  • Ensure accurate and detailed patient information is entered into the Practice Management System (PM).
  • Collect fees, copays, solicit donations and apply to patient’s account.
  • Schedule health center appointments, provide information and appropriate referrals.
  • Follow HIPSA guidelines for receiving and transferring medical records.

Benefits

  • The starting salary for this position is 24.00/hour with the opportunity for advancement.
  • $1.00/hour bilingual Spanish/English differential pay is offered upon passing the language assessment test.
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