Medical Office Receptionist

#REF!•Rockwall, TX

7d•Onsite

About The Position

Under direct supervision, the Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic. This role involves patient check-in, completing necessary paperwork, answering phone calls, scheduling appointments, obtaining patient and insurance information, collecting payments, and preparing patient charts. The position emphasizes delivering high-quality patient care and contributing to a supportive, team environment.

Requirements

High School Diploma or equivalent (required)

Nice To Haves

Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment (preferred)

Responsibilities

Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
Answer phone calls and directs them appropriately.
Schedule appointments according to office guideline.
Obtains accurate patient and insurance information, collecting copays and deductible amounts.
Copy/scan patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
Prepare charts for patient appointments making sure all necessary information is complete.