Medical Office Receptionist - Full Time - Days

Texas Health•Keller, TX

3d•Onsite

About The Position

Fast-paced, high-volume clinic looking for a top skilled Medical Office Receptionist. This is a full-time position with work hours from Monday to Friday, 8am to 5pm, totaling 40 hours weekly. The role involves delivering care to patients utilizing the Medical Office Receptionist Process, performing patient check-in, handling phone calls, scheduling appointments, verifying insurance information, and managing patient records. The clinic offers a collaborative work environment with no weekends and opportunities for cross-training for career development and growth.

Requirements

High School Diploma or equivalent (REQUIRED)

Nice To Haves

Six months healthcare experience in a Clinical Setting or Customer Service experience in a Clinical Setting or Office Environment (HIGHLY PREFERRED)
Insurance Verification/Pre-certification/Referral experience (PREFERRED)

Responsibilities

Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
Answers phone calls and directs them appropriately.
Schedules appointments according to office guideline.
Obtains accurate patient and insurance information, collecting copays and deductible amounts.
Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
Prepares charts for patient appointments making sure all necessary information is complete.
Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
Performs other duties as assigned.