Medical Office Receptionist

Texas Health•Frisco, TX

1d•Onsite

About The Position

The Medical Office Receptionist position at Texas Health Internal Medicine is a full-time role, working 40 hours weekly, Monday through Friday, from 8:00 am to 5:00 pm. This role is situated in a fast-paced, high-volume, multi-provider clinic where the team is dedicated to making healthcare more accessible, integrated, and reliable, emphasizing compassion and empathy towards patients and colleagues.

Requirements

High School Diploma or equivalent (required)
Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment (Highly Preferred)
Previous Epic experience (Highly Preferred)

Responsibilities

Under direct supervision, the Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.
Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
Answer phone calls and directs them appropriately.
Schedule appointments according to office guideline.
Obtains accurate patient and insurance information, collecting copays and deductible amounts.
Copy/scan patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
Prepare charts for patient appointments making sure all necessary information is complete.