Medical Office Receptionist-Associate Neurology

UT Health San Antonio • San Antonio, TX

10d

About The Position

Under direct supervision, provides office support in a clinical office to ensure patient satisfaction. This role involves performing all front office duties, preparing patient charts, creating appointments, and monitoring patient flow. The position requires strong analytical and communication skills, proficiency in computer programs, and the ability to uphold the UT Health Way principles.

Requirements

• Demonstrates the ability to support the mission, vision and patient promise throughout all interactions, the UT Health Way.
• Demonstrates analytical thinking – this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
• Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way.
• Proficient computer skills using Microsoft Office and database programs.
• Excellent communication skills, verbal and written.
• This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.

Responsibilities

• Performs all front office duties including checking in patients, ensuring completion of all necessary forms for registration, collecting copays, assisting patients when needed, and answering phones.
• Prepares patient charts, obtains medical record requests, and makes phone calls to request medical records from outside providers.
• Creates new and follow up appointments as needed for patients; obtains referrals and authorization for visits and testing when necessary.
• Monitors the flow of patients and keeps patients and families informed of waiting times.
• Performs all other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed