About The Position

The Medical Office Coordinator facilitates excellence in the care of patients by welcoming and assisting patients during their care. He/She is responsible for the clerical functions of the office, answering phones; scheduling appointments; scanning and filing documents; coding and billing; patient referrals; insurance verification and precertification. Performs role of Practice Manager / Practice Administrator / Office Manager during his/her absence.

Requirements

  • High School Diploma or equivalent required
  • Minimum of two (2) years’ progressively responsible medical office experience required
  • Must be able to demonstrate keen mental faculties/assessment and decision-making abilities
  • Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone
  • Must demonstrate strong written and verbal communication skills
  • Must possess emotional stability conducive to dealing with high stress levels
  • Must demonstrate ability to work under pressure and meet deadlines
  • Attention to detail and the ability to multi-task in complex situations is required
  • Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations
  • Must possess superior customer service skills and professional etiquette
  • Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word
  • Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages

Nice To Haves

  • Associate’s Degree in related field
  • Previous CPT and ICD Coding experience preferred
  • Previous insurance and precertification experience preferred
  • Phlebotomy experience preferred

Responsibilities

  • Answering phones
  • Scheduling appointments
  • Scanning and filing documents
  • Coding and billing
  • Patient referrals
  • Insurance verification and precertification
  • Perform role of Practice Manager / Practice Administrator / Office Manager during his/her absence
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