Medical Office Client Service Representative Bilingual

Benton County•Corvallis, OR

1d•Hybrid

About The Position

This position supports the various programs of Benton County Health by providing excellent, courteous, positive customer service to a widely diverse community/client base externally and internally by phone and in person. The environment is fast paced and ever changing. This position is required to cover at various locations throughout the Benton Health Service system. This is a Bilingual Spanish/ English position and offers a Bilingual Differential of a base salary plus an additional 5%, upon successful completion of required language testing. This position is a four 10 hour day position.

Requirements

High school diploma or GED
3 years of administrative support, office and/or customer service experience
At least 6 months of actual work experience to be considered as equivalent.
Bilingual Spanish/ English
Successful completion of language testing
Valid Oregon driver's license or ability to obtain upon hire
Ability to drive and may require use of a personal vehicle
Successful completion of a background check

Nice To Haves

Can handle a fast-paced work environment
Enjoys working as part of a team
CPR certified
Office experience in a confidential environment
Good working knowledge of HIPAA requirements
Proficient data entry skills
Intermediate user of Microsoft Office Suite (Word, Excel & Outlook)

Responsibilities

Providing excellent, courteous, positive customer service to a widely diverse community/client base externally and internally by phone and in person.
Covering at various locations throughout the Benton Health Service system.

Benefits

Generous time off
11 Paid Holidays
2 Floating Holidays
8 hours of vacation accrual every month
Sick leave
Vacation accrual increases with years of service
$0 Health Insurance Premium
Medical, Dental and Vision insurance for eligible family members without additional premium
County contributes up to $1,900 per year to Health Savings or Health Reimbursement account
Health Savings Account funds roll over from year to year
Dependents up to age 26 are covered
Generous employer paid contributions to retirement
After 6 months of employment: County makes a retirement contribution of 6% of your salary towards Oregon PERS
County makes a deferred compensation 457b plan contribution of 1.5% of your salary
Free and award-winning wellness program
100% employer-paid coverage for AD&D ($100,000)
100% employer-paid coverage for Life ($50,000)
100% employer-paid coverage for Long-Term Disability
Supplemental plans are available at reasonable rates
Two salary raises within the first year (at 6-month probationary period and 1-year anniversary)
Salary increases until the maximum of the salary range is reached