Medical Office Associate Senior- Pace Farmville- FT/Days
Centra Health•Farmville, VA
•$18 - $26•Onsite
About The Position
The Senior Medical Office Associate serves as the administrative lead for front office and/or back office functions of the practice. This position will oversee the day-to-day business operations in order to optimize the patient experience. This position serves as a main point of contact for all internal and external customer requests and operates independently and with a high level of skill and proficiency.
Requirements
- High level of skill and proficiency
- Operates independently
Responsibilities
- Proactively filling/creating provider schedules
- Registering patients
- Scheduling appointments
- Entering charges
- Collecting payments
- Verifying insurance
- Answering phones and directing calls
- Contacting patients regarding appointments
- Answering billing questions
- Assisting patients with questions about financial and insurance matters
- Training other Medical Office Associates
- Leading process improvement and customer service efforts
- Resolving CPT and ICD coding issues with care providers
- Resolving issues in billing work queues
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
