Medical Office Associate I: Full Time, Atlantic Rehab Edison

Atlantic Health System•Edison, NJ

1h•$20 - $33•Onsite

About The Position

Atlantic Health is seeking a reliable, motivated, and team-oriented individual to join our outpatient rehabilitation site located in Edison, NJ. This is a full-time and benefitted position that includes Medical, Paid Time Off, and Tuition Reimbursement, among other perks at Atlantic Health. The Medical Office Associate position plays a vital role in ensuring a positive experience for our patients by providing efficient front desk operations, exceptional customer service, and administrative support to our clinical team.

Requirements

Reliable
Motivated
Team-oriented
Exceptional customer service skills
Administrative support skills
Familiarity with EPIC work queues
Ability to manage phone lines
Ability to make confirmation calls
Ability to order office supplies and business cards
Ability to maintain communication with team members and leadership
Ability to perform administrative tasks
Ability to assist with training

Nice To Haves

Experience in an outpatient rehabilitation setting

Responsibilities

Completes check-in processes
Assists patients with appointment scheduling adhering to rehab guidelines
Runs appointment estimates and collects co-pays and up-front balances
Monitors online appointment portal and responds to patient requests
Addresses EPIC work queues and maintains them in good standing
Manages departmental phone lines
Makes confirmation calls
Orders office supplies, business cards
Delivers excellent customer service
Provides administrative support to clinical and management team members
Completes and adheres to all AH and AR role specific mandatory trainings, guidelines and policies
Reports facility issues
Assists with insurance responsibilities
Maintains proper and timely communication with team members and leadership team
Performs other administrative tasks as needed
Assist with training

Benefits

Medical
Paid Time Off
Tuition Reimbursement
Dental
Vision
Prescription Coverage
Life & AD&D Insurance
Short-Term and Long-Term Disability
403(b) Retirement Plan with Employer match and additional non-elective contribution
Paid Sick Leave
Tuition Assistance, Advancement & Academic Advising
Parental, Adoption, Surrogacy Leave
Backup and On-Site Childcare
Well-Being Rewards
Employee Assistance Program (EAP)
Fertility Benefits, Healthy Pregnancy Program
Flexible Spending & Commuter Accounts
Pet, Home & Auto, Identity Theft and Legal Insurance