Medical Office Associate I, Per Diem - Days, Nephrology, Morristown

Atlantic Health System•Morristown, NJ
•Onsite

About The Position

This is a Per Diem position for the Days shift in Nephrology at Morristown. The Medical Office Associate I will be responsible for various administrative tasks within a medical practice, ensuring efficient patient flow and accurate record-keeping.

Requirements

  • High school diploma or GED equivalent
  • Prior experience in an office setting with administrative tasks
  • Demonstrate interpersonal, written and verbal communication skills
  • Knowledge of how to assist patients in a timely manner with concerns and/or complaints
  • Proficient in patient registration, appointments, scheduling, arrival appointments, EMR phone notes, indexing documents within EMR, and telephone etiquette
  • Working knowledge of computers
  • Must operate standard office machines and equipment such as photocopiers, PC, fax, scanner, general office and communications equipment.
  • Basic problem solving and decision-making skills required.

Nice To Haves

  • Knowledge regarding medical terminology, insurance, Electronic Medical Records (EMR) preferred.
  • Medical practice or other medical office experience

Responsibilities

  • Answer and handle phone calls in a timely and efficient manner, utilizing appropriate telephone etiquette.
  • Appropriately schedule patient appointments using general scheduling guidelines, selecting the appropriate visit type and length of visit. May be required to schedule meetings for physicians.
  • Greet patients promptly upon arrival to the practice.
  • Accurately collect and document time-of-service payments.
  • Verify and collect demographics, emergency contact information, and insurance information.
  • Correctly register patients in the system, including completing registration paperwork.
  • Accurately enter information into the Electronic Medical Record (EMR).
  • Use EMR for prescriptions, phone notes, referrals, outreach, check-out, etc.
  • May require managing reporting, surgical scheduling, managing authorizations and referrals, and maintaining adequate supply inventory.
  • Perform other duties as assigned.
  • Travel to other practices as required by practice leadership.

Benefits

  • Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
  • Life & AD&D Insurance.
  • Short-Term and Long-Term Disability (with options to supplement)
  • 403(b) Retirement Plan: Employer match, additional non-elective contribution
  • PTO & Paid Sick Leave
  • Tuition Assistance, Advancement & Academic Advising
  • Parental, Adoption, Surrogacy Leave
  • Backup and On-Site Childcare
  • Well-Being Rewards
  • Employee Assistance Program (EAP)
  • Fertility Benefits, Healthy Pregnancy Program
  • Flexible Spending & Commuter Accounts
  • Pet, Home & Auto, Identity Theft and Legal Insurance
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