Medical Office Associate I, Full Time - 8am-4pm, Endocrinology, Sparta

Atlantic Health System•Morristown, NJ

5d•Onsite

About The Position

This is a full-time position for a Medical Office Associate I in Endocrinology, working from 8 am to 4 pm. The role involves providing administrative support within a medical practice, ensuring efficient patient flow and accurate record-keeping.

Requirements

High School Diploma or equivalent experience
Prior administrative experience in a physician practice strongly preferred
Knowledge of computerized scheduling & EMR system a plus
Interpersonal, written and verbal communication skills required
Knowledge of how to assist patients in a timely manner with concerns and/or complaints
Proficient in patient registration, appointments, scheduling, arrival appointments, EMR phone notes, indexing documents within EMR, telephone etiquette
Working knowledge of computers
Basic problem solving and decision-making skills required
Must operate standard office machines and equipment such as photocopiers, PC, fax, scanner, general office and communications equipment

Nice To Haves

Knowledge regarding medical terminology, insurance, Electronic Medical Records (EMR) preferred
Excellent verbal and written communication skills
Individual must be customer and employee focused
Must have demonstrated ability to multi-task
Proficiency with Microsoft Office suite

Responsibilities

Answer and handle phone calls in a timely and efficient manner, utilizing appropriate telephone etiquette.
Appropriately schedule patient appointments, selecting the correct visit type and length.
Greet patients promptly upon arrival, accurately collect and document time-of-service payments.
Verify and collect demographics, emergency contact information, and insurance information.
Correctly register patients in the system, including completing registration paperwork.
Accurately enter information into the Electronic Medical Record (EMR) system.
Use EMR for prescriptions, phone notes, referrals, outreach, and check-out.
Manage reporting, surgical scheduling, authorizations, and referrals.
Maintain adequate supply inventory.
Perform other duties as assigned.
Travel to other practices as required by practice leadership.

Benefits

Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
Life & AD&D Insurance
Short-Term and Long-Term Disability (with options to supplement)
403(b) Retirement Plan: Employer match, additional non-elective contribution
PTO & Paid Sick Leave
Tuition Assistance, Advancement & Academic Advising
Parental, Adoption, Surrogacy Leave
Backup and On-Site Childcare
Well-Being Rewards
Employee Assistance Program (EAP)
Fertility Benefits, Healthy Pregnancy Program
Flexible Spending & Commuter Accounts
Pet, Home & Auto, Identity Theft and Legal Insurance