Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - Family Medicine - FT Days

Northeast Georgia Medical Center • Buford, GA

3d • Onsite

About The Position

Performs duties that include reception, maintaining clinical and financial records, front office inventory requirements, and medical records. Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here.

Requirements

• High School Diploma or GED
• Knowledge of and proficient use of EMR (Electronic Medical Record) system

Nice To Haves

• Customer Service or Physician's Office experience preferred.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
• Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
• Schedules appointments for patient referrals as requested by Physicians.
• Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.
• Advises patients when referral numbers are needed and how patients can obtain a referral.
• Provides patients with needed information regarding their referral.
• Opens and distributes mail to appropriate personnel daily.
• Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
• Ensures daily audit journals are balanced.
• Enters charges accurately.
• Forward all monthly reports to the Central Business Office in a timely manner.
• Prepares daily deposits per center procedure.
• Updates patient information with pertinent information as needed.
• Arranges payment agreements as indicated.
• Maintains inventory of front office supplies as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED