Medical Office Assistant

University of Wisconsin Madison•Madison, WI

9d•$21•Onsite

About The Position

Shape the future of imaging while supporting patients and research at UW–Madison! The University of Wisconsin–Madison, Department of Radiology, a nationally recognized leader in imaging research, education, and patient care, is seeking a Medical Office Assistant to join our collaborative team at the Wisconsin Institutes for Medical Research (WIMR). As part of our diverse unit of physicians, researchers, technologists, and administrative staff, you will provide essential front-line support for patients, staff, and research participants in our PET, MRI, US, and CT programs. Responsibilities include greeting patients, scheduling appointments, coordinating tests, maintaining calendars, and ensuring smooth communication across clinical and research operations. What sets us apart is our unique environment where administrative staff play a direct role in supporting cutting-edge research and advanced clinical care. We value new perspectives, strong organizational skills, and service-oriented working styles that help us continually improve patient care and operational efficiency. Located in Madison—consistently ranked among the best places to live—the Department of Radiology offers a dynamic workplace within a vibrant community, with opportunities for professional growth and continuing education. Join us and make a meaningful impact in advancing medical research and patient care. Join UW Radiology and UW Health—A Legacy of Innovation The University of Wisconsin, Department of Radiology, in partnership with UW Health, has been at the forefront of clinical care, imaging research, and education for nearly a century. Since its inception on May 18, 1927—when Dr. Ernst Pohle was appointed as the first professor of Radiology—the department has grown to more than 160 faculty members across 14 specialized sections, serving as a key pillar of UW Health’s world-class medical enterprise. What Sets Us Apart Collaborative Excellence : Strong partnerships with UW Health, Medical Physics, and leading equipment vendors drive continuous advancements in imaging. Cutting-Edge Technology : We utilize state-of-the-art imaging in CT, MR, PET/CT, PET/MR, angiography, ultrasound, PACS, and AI-driven medical imaging. Robust Research Infrastructure : Dedicated support for grant writing, media specialists, research nurses, technologists, and data managers enhance investigative success. Premier Imaging Facilities : The WIMR Imaging Sciences Center offers 60,000 square feet of advanced imaging space, including MRI, PET/MRI, PET/CT, CT, ultrasound, angiography, cyclotron, radiopharmaceutical production and comprehensive small animal imaging technologies. Together , UW Radiology and UW Health are committed to advancing human health through groundbreaking clinical care, pioneering research, and excellence in education. We foster a respectful, adaptive, and accountable environment—one that prioritizes innovation while serving the needs of all patients, including underserved populations. Visit our official website to learn more about our work and opportunities.

Requirements

Proficient in Microsoft Office (Word, Excel) with excellent typing skills.
Experience with patient scheduling.
Experience with EPIC or other EMR systems.
Basic knowledge of medical terminology and HIPAA requirements.
High School Diploma required.

Nice To Haves

At least 3 years’ experience with patient scheduling.
At least 1-year professional experience within a healthcare setting.

Responsibilities

Prepares documents for patient admissions and appointments
Provides day-to-day operational support to medical work unit personnel
Serves as front desk staff within a healthcare facility or clinic
Greets patients, schedules appointments, maintains calendars, schedules tests, and makes referrals according to instructions
Receives, submits, and responds to inquiries according to established policies and procedures

Benefits

Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits.

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