Medical Office Assistant

NYU Langone Health • Norwich, NY

1d • Onsite

About The Position

In a clerical/clinical role the Medical Office Assistant is the customer service liaison to each of our practices. The Medical Office Assistant greets each patient with courtesy and respect using exceptional communication skills. The purpose of this position is to provide our patients with a seamless experience while following all UHS Policies regarding registration, scheduling, insurance verification and billing. In a clinical role the medical assistant performs patient care tasks under the direction of a licensed nurse and/or nurse practitioner, clinical nurse specialist, physician, or other authorized health care provider. United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us! We believe that people—and the connections among them—must remain at the core of everything we do. Whether you're directly caring for patients, supporting our clinical operations, or working to ensure our administrative functions run effectively, your impact will be recognized and appreciated. Our commitment to you extends beyond a paycheck. We want you to thrive professionally and personally. Not only will you provide care and support for our patients, but you'll also be cared for, too. While many organizations make this claim, we back it up with action. We take workforce feedback seriously and we continually implement new education initiatives, compensation models, and recognition programs in service of our people. Our footprint spans across every part of New York's Southern Tier. But we don't just serve our community, we're a part of it, too. We are volunteers, coaches, local leaders, parents or grandparents, and mentors. UHS team members can be found at almost every local walk, fundraiser, and sporting event. We promote wellness and health equity within and far beyond our walls.

Requirements

• High school diploma or equivalent
• Graduate of an accredited medical assisting program or direct patient care experience, including but not limited to collection of patient information and data, patient interactions or assisting physicians with procedures in a medical office or hospital setting
• Documentation of current CPR certification required within 1 week of start of employment

Nice To Haves

• Previous experience in a walk in / primary care/ specialty care setting
• Certified medical administrative assistant (CMAA)
• Strong clerical/ clinical background with excellent computer skills

Responsibilities

• greets each patient with courtesy and respect using exceptional communication skills
• provide our patients with a seamless experience while following all UHS Policies regarding registration, scheduling, insurance verification and billing
• performs patient care tasks under the direction of a licensed nurse and/or nurse practitioner, clinical nurse specialist, physician, or other authorized health care provider

Benefits

• medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week
• flexible plan options and coverage tiers
• discounted childcare through Bright Horizons
• voluntary benefits like pet insurance, legal services, and identity theft protection
• PTO starts accruing so you can take time to recharge
• 403(b) retirement plan and company match
• flexible spending accounts
• access to financial advisors
• up to $400/year in wellness rewards
• 24/7 EAP counseling
• virtual mental health support
• food pantry
• PTO donation program
• professional attire through the Classy Closet
• access to 100,000+ online courses
• leadership programs
• tuition reimbursement
• clinical ladders
• internal mobility
• continuously review compensation to ensure market competitiveness and internal equity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED