Medical Office Assistant

Piedmont HealthCare PA • Statesville, NC

10h • Onsite

About The Position

This position requires medical office experience, such as CNA or other hands-on patient experience. The Medical Office Assistant is responsible for assisting physicians with patient care, clerical, environmental, and organizational tasks. Key duties include appointment scheduling and chart management. The role involves providing information to patients to help them fully utilize and benefit from clinic services, while also conveying a positive image of the clinic. The assistant may be assigned to a specific medical specialty, such as podiatry, to provide specialized patient care.

Requirements

• High school diploma
• Experience in health care or a practice setting with clinical duties is required.
• Maintains CPR certification.
• Knowledge of health care field and medical specialty.
• Knowledge of specific assisting tasks related to particular medical specialty.
• Knowledge of information that must be conveyed to patients and families.
• Skill in performing tasks appropriately.
• Skill in tact and diplomacy in interpersonal interactions.
• Skill in understanding of patient education needs by effectively sharing information with patients and families.
• Ability to learn and retain information regarding patient care procedures.
• Ability to project a pleasant and professional image.
• Ability to plan, prioritize and complete delegated tasks.
• Ability to demonstrate compassion and caring in dealing with others.

Nice To Haves

• Some college preferred.
• MOA diploma preferred.
• CNA's are encouraged to apply.

Responsibilities

• Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information.
• Performs drug testing, phlebotomy, and ensures OSHA compliance as assigned by the office.
• Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; charge entry; managing documents and ensuring information is completed and filed appropriately.
• Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms.
• Fulfills organization responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly.
• Cross train in order to provide coverage for other employees as needed.
• Other responsibilities and duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees