MEDICAL OFFICE AST OFF SITE-ENT

Oneida Health•City of Oneida, NY

2d•$17 - $22•Onsite

About The Position

Oneida Health is seeking a Medical Office Assistant for their Ear, Nose, and Throat practice in Oneida, NY. This role is a dynamic blend of clinical and administrative responsibilities, requiring a customer-centric attitude and the ability to work both independently and as part of a team. While medical experience is a plus, a strong customer service attitude is essential.

Requirements

High School Diploma or equivalent (Required)
1 year of Computer Skills experience (Required)
Exceptional customer service attitude.
Strong observational and communication skills.
Ability to work both independently and collaboratively in a team.
Detail-oriented and organized.
Ability to stand, sit, or move for extended periods.
Manual dexterity for computer and administrative tasks.
Ability to lift, push, or pull light to moderate loads.

Nice To Haves

Medical experience is a plus.
Certified Medical Assistant (Preferred)
Medical Office: 1 year (Preferred)

Responsibilities

Engage with patients in person and over the telephone with a customer service-oriented approach.
Collect and record patient data with keen attention to detail.
Address the needs of patients, visitors, co-workers, and the practice in a positive and timely manner.
Demonstrate strong computer skills for efficient administrative tasks.
Maintain a safe and hygienic environment for patients, adhering to infection prevention techniques.
Assist providers with procedures and examinations.
Perform treatments and procedures as directed.
Reassure patients about wait times, giving priority to acutely ill patients.
Maintain accurate medical records.
Check equipment and stock supplies as needed.
Place supply and pharmacy orders as required.
Facilitate and execute physician orders as directed.
Coordinate and schedule referrals and surgeries.