Medical Office Assistant (MCP)
About The Position
Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to schedule appointments for clients from outside medical, hospital, and correction systems. Answer multiline telephones, take payments from clients for clinical services, complete client registration and documentation, and schedule interpreters for clients. Retrieve billing charges. This role is crucial for the efficient operations of the physician medical office, involving daily clinic preparation, patient identification, check-in/out, charge posting, cash management, appointment scheduling, customer service, message distribution, ancillary scheduling and preparation, and referrals management.
Requirements
- High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor’s degree.
Responsibilities
- Provide administrative coverage at the front desk of the Clinic.
- Monitor the clinic appointment line to schedule appointments for clients.
- Answer multiline telephones.
- Take payments from clients for clinical services.
- Complete client registration and documentation.
- Schedule interpreters for clients.
- Retrieve billing charges.
- Coordinate and participate in daily clinic preparation process.
- Manage patient identification, check-in/out, charge posting, and cash management.
- Provide customer service.
- Handle message distribution.
- Manage ancillary scheduling and preparation.
- Manage referrals.
Benefits
- Health, dental, vision, and life insurance
- Employer Sponsored Retirement Plan
- Paid time off and extended sick leave
- Paid Parental Leave
- Disability insurance plan options
- Continuous professional and clinical training
- Competitive pay
- Annual Merit Increase
- Wellbeing resources
- Tuition Reimbursement
- Employee perks and discounts
- Employee referral program
- Flexible schedule options
- Certification incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
